Q. Does Pattaya Taxi provide for the safety of passengers?
A. Yes. All Taxis are fitted with safety Belts. All drivers are fully trained and professional.
Q. Do Pattaya Taxi drivers speak good English?
A. Yes. All our drivers speak excellent English
Q. How do I pay for my taxi or Minivan booking?
A. Payment is made on completion of your journey directly to the driver. We trust our customer and do not take a deposit.
Q. What is your cancellation policy?
A. Pattaya Taxi requires a minimum of 12 hours notice for cancellations, which must be done by E Mail.
Q. What is the booking procedure?
A. On receiving your booking confirmation, we will assess your booking needs and then send you a mail confirming prices and asking you then to confirm your booking. When we receive your confirmation mail we will then send a further mail confirming your booking. IMPORTANT NOTE: Your booking is not confirmed until you have received the confirmation mail from us.
Q. How long will my driver wait for me after my flight arrives at the airport?
A. Pattaya Taxi drivers will wait around 1.5 to 2 hours after your arrival. If you are going to be later than this please
call us on the number provided with your booking.
Q. Where do I meet my driver for pick up?

A. Pattaya Taxi drivers will be waiting for you as follows:-
Suvarnabhumi Airport - at the meeting point between gates 3 & 4 (arrivals Hall level 2).

Don Muang and Utapao airports - In the arrivals hall as you exit through customs and Bag collection.

Our drivers will wait for you with a sign with your name. "Meet & Greet" is a complimentary service.

Q. Will I be charged waiting time if my flight is delayed?
A. No! Pattaya Taxi will monitor your flight to ensure that your driver will be there when your flight arrives.